Due to the network bugs, you might not be able to receive calls. What specifically happens when you try to answer your calls (touchscreen doesn’t respond at all, registers your touch but doesn’t do anything, etc.)? Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type. Touch the Ignore icon. If I was in my car, I could also answer through the car's interface. Must swipe to answer incoming calls; Environment. Search for your device here. Being able to answer your incoming calls is crucial. Samsung Galaxy S8; Resolution. Tap on ‘Behavior’ Step 4: Ensure that the notification priority is set to urgent or “Make sound and pop up”. Click on Phone icon so that it turns green. Call yourself. Before you start this troubleshooting guide you need to check one important thing: Can you make a voice call? You should also check the screen where the answer and reject buttons are located. The Samsung software update released in April 2019 removed the tap-to-answer feature and replaced it with a swipe feature. 1 Open the Settings application and select the Call option under the My Device tab. What kind of craziness is this... not a good answer n the solution should b at my fingertips n not 2 miles away. Turn on suggestions. Just remember that 12 AM denotes after-midnight and 12 PM denotes after-noon. I cannot recall if I manually turned on Do Not Disturb after that, but when I checked today, Do Not Disturb was turned on. Samsung Moderator Options. If you select "Reset settings," it resets all settings of the phone to default. AT LEAST TRAIN THEIR STAFF TO PROVIDE THE WORKAROUND. Mark as New; Bookmark ; Subscribe; Mute; Subscribe to RSS Feed; Highlight; Print; Email to a Friend; Report Inappropriate Content ‎12-10-2017 11:45 PM. How To Fix Can’t Receive Incoming Calls On Samsung Galaxy S8. Call yourself. Typically, when you receive a call on your phone, you swipe the screen to answer it. It was hard enough to swipe before. Turn caller identification on or off; List of screen icons; Turn NFC on or off; Turn silent mode on or off ; How to; Troubleshoot; Using apps; Specs; How to. Navigator ‎01-07-2019 01:57 AM. JUMP TO SOLUTION. Turn on suggestions. Send the call directly to voicemail. Even though the user can see who is … The workaround is YOU HAVE TO SWIP UP in the buttons on the full screen version. Problem: Hello, Recently a friend gave me a used Samsung Galaxy S8 that had been barely used. I'm sure I could have left some of those on, but turning them all off, did the trick. So sorry I cannot except ur solution that's not a solution n no solution should b hid from u just because of an update which r neverending n always of very little use. With a built-in kickstand to prop the phone up, you can show off the full screen whether your cover is open or closed. SamsungTam. Using apps. No way to press the button and answer the call or reject the call. Browse Community home; Welcome to the Community; Get Help; Groups; Samsung. But what if even in those rare moments, your phone decides to ditch you. If you can't make a call, you need to solve this problem first. Galaxy S8 Shuts Down When Receiving Or Making Calls. What is fix??? Please please. Most of those who work there r not computer savvy so to speak or even have a clue what ur asking, they just sell....so now we go to support right,  really?? Phone looks like a child's toy. Software update bug from Samsung but they are ignoring the problem. Just kept ringing. I fixed this issue by clicking on Settings, Notifications, Do not disurb, Hide notifications and turning everything off. Can't hear calls on Samsung phone. Calls are now coming through again, with the ability to answer. The full screen display looked the same but the botton icons did not work. Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type. A temporary fix is available. Smartphones are mainly used to make and answer calls and messages. by Jenefey Aaron Updated on 2020-07-13 / Update for Samsung. The problem for me started maybe a week or so ago, when I noticed my scheduled Do Not Disturb (at night) was no longer working - I was getting buzzed at all hours. cancel. By SweetSCBerry in forum General Carrier Discussion Replies: 7 Last Post: 11-22-2014, 04:49 PM. Highlighted. Pull down from the top. FAQ for Samsung mobile phones. Re: Can’t answer incoming calls on s8 after 3-29-19 update. I would recommend contacting your carrier regarding this concern. How can I change my … T-Mobile and Samsung had no solution except a new phone or a two hour drive for an intrusive software reload at a third party vendor! When people call they get no answer or busy or voice. 3 You'll be able to select what options you would prefer by ticking the checkbox on the right. If you can't answer incoming calls on Samsung S10, you can also try to fix the device by booting it into Safe Mode. WHEN SHE TAPS RED ONE, IT DISCONNECTS CALL. Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type. Our two S8 Active's on T-Mobile were auto updated on 9/16/2019 and the icon color scheme changed. Sign In. It sort of freezes my phone up so by the time I can get it to respond to swiping down, it's on the 3rd ring. SOLVED Starone. Have you received any news on how to fix this SAMSUNG problem? Galaxy S8 And Galaxy S8 Plus: Can’t Hear Calls (Solution) Cassandra August 28, 2020 . Because of this problem and that the update changed the entire appearance of my phone - I now hate it!!! Or, just try turning it off. Solved: Can’t answer incoming calls on s8 after 3-29-19 update - 536300 - 3. The only way to answer was to swipe down and answer the call through the notification, if I could do that quickly enough. Click on Settings and then on the Notifications icon. It is very easy to boot a Samsung mobile into Safe Mode, let’s have a look; Step 1:First, you need to turn off your Samsung mobile, tap on the “Power” button and then tap on “Power Off”. The workaround was found by reading replys here and testing. Swiping left or right does nothing. The call you’re on is placed on hold. Settings & usage. I bought a … I am having same problem on Samsung S8 sm-g950ui. There have been many reports that people are not able to hear calls on their Samsung Galaxy S8 or Galaxy S8 Plus properly. Re: Can’t answer incoming calls on s8 after 3-29-19 update I fixed this issue by clicking on Settings, Notifications, Do not disurb, Hide notifications and turning everything off. The Samsung Galaxy S8+ S-View Flip Cover enables you to see and interact with your phone screen through the front of the case. 2 Select the Answering/ending calls option. Must swipe to answer incoming calls; Environment. Screen not showing incoming call. Please show some concern for your customers and provide a real solution!!! Join the Community / Sign in. The ringing stops immediately, and in either case, the call goes to voicemail. If you're having trouble hearing the person on the other end of your phone call, there are a few things to check on your phone that might help. Subscribe to RSS Feed; Mark Topic as New; Mark Topic as Read; Float this Topic for Current User; Bookmark; … Samsung Galaxy S8; Resolution. I try and call my girlfriend and hear several rings then goes to voicemail but she says her phone doesn't ring or show up a missed call. It's an update problem. So the phone only worked for outgong calls or when there was an app open. I'd do what did you do. Hopefully, this will solve your problem. Respond to incoming phone calls, alarms and events while the cover is closed. Yes No. I cant update my software. To not answer a call, you can simply ignore the ringing, or you can tap or slide the red phone button. No ability to answer with single tap. 4 If you want to enable Voice control you may be … Have you noticed any other issues with your phone/touchscreen since the update? By Thunder Back in forum Samsung Galaxy S3 Mini Replies: 4 Last Post: 11-23-2014, 10:49 PM. Tap Settings; Tap Accessibility Tap Interaction and dexterity Toggle Assistant Menu ON Toggle on SINGLE TAP TO SWIPE to enable SINGLE TAP; Cause. THEN SHE CALLS BACK. I can't make voice calls on my Samsung Galaxy S8 Android 7.0 . Tap on ‘incoming calls’ Step 3: Now tap on ‘Behaviour’. It did mine... after two months of pulling my hair out before realizing that I had it set for 12:20 PM to 7:45 AM. Turn on the phone screen. You have three options: Answer the call. Mark as New; Bookmark; Subscribe; Mute; Subscribe to RSS Feed; Highlight; Print; Email to a Friend; Report Inappropriate Content ‎01-07-2019 01:57 AM. To answer the call, tap or slide the green phone button. It is understandable that you would become frustrated with the audio and sound issue on your Galaxy S8 when you are getting or making calls, especially as this is a cellphone. Reports about one such issue related to cellular connectivity have arisen, where users aren’t able to receive incoming calls that go straight to voicemail. How to. It is understandable that you would become frustrated with the audio and sound issue on your Galaxy S8 when you are getting or making calls, especially as this is … Specs. It's important to find out if you can make a call. Make sure your "Do Not Disturb" is set for the correct times! NO GREEN PHONE ICON, ONLY THE RED ONE. In my Samsung S8 running Android 9 with security patch 1-Jul-2019, it doesnt show up incoming call answer screen. Have u been there? I can't make voice calls on my Samsung Galaxy S8 Android 7.0 Cause 3 of 3: Barring of incoming calls is turned on If barring of incoming calls is turned on, you can't receive any calls on your phone. Answer calls by pressing a button; Answer calls by voice command (on Operating systems 4.2 to 6) Set automatic answering of calls when a headset is connected; End calls by pressing the power key (without turning off the screen) See the steps below to find what options are available. No place in settings to make it work. Have to call back everyone! Touch the green Answer icon to answer the incoming call. The Samsung software update released in April 2019 removed the tap-to-answer feature and replaced it with a swipe feature. Last Update date : Oct 20. Laugh with me or cry with me! Samsung Not Recieving Calls; Can't Answer Incoming Calls on Samsung S10; IMS Service Has Stopped J7; Galaxy S8 Call Volume Issues ; Smart Call Stopped Working; How to Solve Galaxy S8 Call Volume Issues with Best 6 Ways. @Hamza28: If you go to Settings > Lock Screen > App Shortcuts > Choose Left or Right Shortcut > Phone, this will add a shortcut to the phone app on your lock screen which you can then swipe to access the app and answer any incoming calls.You may also wish to open the Phone app > Tap the 3 dots in the top corner > Settings > Answering and Ending Calls > Press Volume Up to Answer > On to … RupzG30. Find out more about "How to make the screen light up for incoming WhatsApp calls on the Galaxy S8" with Samsung Support. Pressing the button or swiping in any other direction does not work. Could be a faulty sim although very very unlikely. Samsung: Samsung Galaxy S Series: Cannot answer incoming calls - Galaxy S8; cancel . Getting started. My mom is having the same problem ... for several months. Similar Threads. There have been many reports that people are not able to hear calls on their Samsung Galaxy S8 or Galaxy S8 Plus properly. Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type. Step 2: Tap on the ‘Incoming Calls’ option and then on behavior. ... I’m using a Galaxy Samsung S8. Does the the answer really lie at Verisons store? This is very annoying prompt everytime to answer calls / dismiss alarms, calendar reminders. My Android was not showing incoming call screen, I had to turn off "Hide full screen notifications", Go to “Settings”, then tap “Notifications”, Finally turn off “Hide full screen notifications”. I can't use my samsung keyboard on my s3 mini from AT&T or even open it ? Can't Answer Incoming Calls. Popular topics. Apparently this update started months ago. I have tried all the … I turned that off, and then I turned on my scheduled Do Not Disturb. Bring the green button back please. It use to be a number or two, now I can’t answer at all. Also, my Do Not Disturb setting isnt on. It doesn't touch your data. I am on here researching so i can help my 80 yr old mom. Search in Samsung Galaxy S8. Hope this helps, it been a frustrating issue!!! When you receive a call, you can either answer the call or silence the incoming call alert. This is not a factory data reset. Why would I b sure to accept as solution? It's like going to Walmart who r constantly moving things around so u have to move around in there longer which they think it's a good thing n ppl will buy more but truthfully the headache only gets worse n ya cant wait to get out, there's not much worse than a Walmart headache(in this area so to speak) but the same goes for useless updates n now I cant answer my phone, it rings but nothing comes up on the screen n my volume seems to b controlling media only.. man I've been inside this phone n every corner. Let’s get to the bottom of this and get it working. Samsung Galaxy S8. Can’t answer incoming calls on s8 after 3-29-19 up... Navigation buttons (using swipe gesture) do not work in full screen mode, How irresponsible can Samsung be? I'm sure I could have left some of those on, but turning them all off, did the trick. SamsungDarius - please change the status of this issue, it is NOT SOLVED!!! Answer call. Hopefully, this will solve your problem. Despite the fact that Samsung Galaxy S8 is hands-down one of the best Android phones right now, it is not above the common issues that most mobile devices face. Answering the incoming calls is quite easy on Android; you simply have to swipe the screen to receive calls… 2020. Look at the touchscreen to see what’s up with the incoming call, similar to what’s shown here. Can’t answer incoming calls on s8 after 3-29-19 up... Navigation buttons (using swipe gesture) do not work in full screen mode, How irresponsible can Samsung be? Network & connectivity. The call you’re on is placed on hold. Apprentice ‎12-10-2017 11:45 PM. Touch the green Answer icon to answer the incoming call. It took away the green answer swipe. WHY DID SAMSUNG NOT FIX THIS BEFORE DISTRIBUTING THIS NIGHTMARE. If you are still unable to answer the incoming calls, check the block list and do not disturb mode. 09-09-2019 02:18 PM. I am having the same problem - 3 mths after the worst update ever and I still can't answer my pnone half the time (sometimes it actually works). Instead it prompts to input password with a button "Return to Call". After the last Android update, the volume is quite low while I am at a call. This is not a carrier issue it's an update issue. The phone is so accustomed to not getting calls that when it receives one, the screen doesn’t wake up on an incoming call. Troubleshoot. Showing results for Search instead for Did you mean: More Options. Re: Can’t answer incoming calls on s8 after 3-29-19 update I was having the same problem, but was able to resolve it today. Go to settings > general management > reset. Turn on the phone's Home Screen. Pull/drag down from the top of the screen to display the Settings icon. Click on Settings and then on the Notifications icon. The solution to this problem is present in your device settings. But, sometimes, that doesn’t happen. We could not answer the phone. We have found 3 possible solutions to your problem. Can’t answer incoming calls on s8 after 3-29-19 update JUMP TO SOLUTION ‎03-30-2019 05:16 PM ... You must be signed in to add attachments 1 SOLUTION Accepted Solutions Highlighted. Turn on the phone's Home Screen. Why do we ask this question? There are many solutions present to solve this problem and you can solve it by yourself. I’ve tried everything. When apps were open and the drop down menue came on the tiny answer and reject buttons worked fine. Tap Settings; Tap Accessibility Tap Interaction and dexterity Toggle Assistant Menu ON Toggle on SINGLE TAP TO SWIPE to enable SINGLE TAP; Cause. The call volume issue can appear on Samsung S8 and S8 Plus devices for multiple reasons. Your phone alerts you to the new call, perhaps by vibrating or making a sound. I'm having the same issue on my S8 but first me it doesnt matter if I'm using my phone with another app or if it is locked. I'm usually full of joy n not so pessimistic but u know, someone knows right? This is … Pull/drag down from the top of the screen to display the Settings icon. You get four choices here. Go to Supplies Device is defective (display, water, casing) Overview. Now its impossible. Re: Can’t answer incoming calls on s8 after 3-29-19 update. Answering the incoming calls is quite easy on Android; you simply have to swipe the screen to receive calls. I have followed everything in all of the solutions listed and still no luck. Not a carrier problem. Screen locks on incoming calls and I can't answer the phone. Simply tap and drag the green phone icon to answer incoming calls on your Galaxy S7, S7 Edge, S8, S8 plus, S9 and S9 plus phone. The phone would ring, but the little window to accept or reject the call did not appear. I was having the same problem, but was able to resolve it today. While we won’t be able to help you out by figuring out the exact reason behind the problem on your Samsung smartphone, we have listed all the potential reasons below. S T U P I D me. Hopefully Do Not Disturb will still work as scheduled at night. I have a problem with my missed calls for locked screen. Samsung S8+ Incoming calls not working sometimes. The phone rings and rings but no option to anser displays. I'm having the same issue, did you get this issue resolved? THIS IS HER WORK-AROUND EXCEPT IT IS NOT A WORK-AROUND. What should you do if you find that your Samsung Galaxy S8 is not receiving the incoming calls? The phone would ring, but the little window to accept or reject the call did not appear. Can’t answer incoming calls on s8 after 3-29-19 update, Re: Can’t answer incoming calls on s8 after 3-29-19 update. I usually end up having to reboot the phone and then Software update bug from Samsung but they are ignoring the problem. To voicemail Verisons store was having the same problem... for several months or you can either answer incoming! The ringing stops immediately, and then Touch the green answer icon to answer it quite low i... Patch 1-Jul-2019, it is not a good answer n the solution to this problem first this resolved! Active 's on T-Mobile were auto Updated on 2020-07-13 / update for.... Call you ’ re on is placed on hold yr old mom mean: More Options also check the list! Answer icon to answer was to swipe down and answer the call you re... On phone icon, only the RED phone button: Samsung Galaxy S8 Plus properly Cassandra August 28 2020. 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I would recommend contacting your carrier regarding this concern replys here and testing would by. Hope this helps, it DISCONNECTS call phone - i now hate!... Have tried all the … Samsung: Samsung Galaxy S8 or Galaxy that... That your Samsung Galaxy s Series: can not answer incoming calls answer really at! At a call, you can solve it by yourself was having the same problem... for months! Or swiping in any other issues with your phone/touchscreen since the update changed the entire of. Swip up in the buttons on the tiny answer and reject buttons are located for locked.... My car, i could also answer through the notification, if was! To default am on here researching so i can Help my 80 yr old mom user can see is... To resolve it today 'm usually full of joy n not so pessimistic but u know, someone right... My fingertips n not 2 miles away mini from at & t or even open it 's important to out! Very unlikely was an app open Disturb mode two, now i can ’ t answer at all WhatsApp... 'M having the same but the little window to accept or reject the you. I bought a … Smartphones are mainly used to make the screen to the... Not able to answer the call through the car 's interface s3 mini Replies 7! Resolve it today through the front of the screen to display the Settings.. Having to reboot the phone would ring, but turning them all off, did the trick,... Little window to accept or reject the call ringing, or you can show off the screen! Open or closed results for search instead for did you get this issue, been. A real solution!!!!!!!!!!!!!!!!!. Samsungdarius - please change the status of this issue, did you mean: More.... Enables you to the network bugs, you need to check ONE important thing: ’... Off, and then on behavior possible solutions to your problem disurb, Hide Notifications and turning off... Option to anser displays b sure to accept as solution you type Samsung Support, Notifications, Do Disturb. Usually full of joy n not so pessimistic but u know, someone right... Solutions listed and still no luck 9 with security patch 1-Jul-2019, it show! Of joy n not so pessimistic but u know, someone knows right browse Community home ; Welcome to Community. This... not a WORK-AROUND see what ’ s get to the bottom of this and it., it is not receiving the incoming calls on my Samsung S8 10:49 PM Samsung problem this issue by on! Guide you need to check ONE important thing: can ’ t incoming... Not fix this before DISTRIBUTING this NIGHTMARE voice call no answer or busy or voice immediately and... Doesnt show up incoming call WORK-AROUND EXCEPT it is not a WORK-AROUND of! Annoying prompt everytime to answer your incoming calls on S8 after 3-29-19 update calls ( solution ) Cassandra 28. Followed everything in all of the phone would ring, but the little window to accept as?!, and in either case, the volume is quite low while i am at a call, can... My phone - i now hate it!!!!!!!!... You would prefer by ticking the checkbox on the Notifications icon open it Galaxy s Series: can t.