I have an issue with Sky too We know that the number one culprit for your unresponsive Sky Catch Up service is your internet connection. Home Search. Fortunately, you do not have to stress about canceling this anymore because there are several steps you can take to avoid this problem. If you’re a Sky customer that has upgraded from Sky+ to Sky Q, you may encounter playback issues and the message – ‘there is an issue with your Sky+HD … Hopefully, ticking the boxes of the "Connection to the Internet" and "Connection to other Broadband" options will fix your issue. For SKY TV customers, anywhere in New Zealand. If you are using cellular data, expect your streams and downloads to be slow or worse, laggy. TELLY fans are furious after BBC iPlayer stopped working on their Samsung TV sets. No catch up service working on you view. You are not in the RoI are you? Catching up on Sky programmes. In the On Demand section you should see Showcase/Catch Up/Library/Movies/Sky Store>, not what you are seeing at the moment. How to Set Up Sky on Demand. Sky Catch Up not working issues have become prevalent among Sky customers. After each step, check the programme again to see if it's fixed the problem. Our Global Office : JC Nagar Post, Hebbal, Bengaluru, India, Start typing to see results or hit ESC to close, How to Enable Virgin Media Port Forwarding, How to Check Phone Line Is Active? Only did this yesterday afternoon so don't know if the fix is permanent. Visit the Settings menu and click on the Network tab. Identical problem to you. The Best Guides, Step by Step Fix Methods & Tips for Your Streaming World! Sky Go is the place to enjoy Sky TV over the internet. I think I've solved it. Watch our Catch Up TV set up guide. And with most common problems, it’s likely you’ll be able to fix them yourself at home. Catch up not working On android tv with youview I can't get the youview catch up facility to work. Thankfully Sky has been working hard to roll out updates for Sky Q, to make sure every issue is dealt with. After each step, check the programme again to see if it's fixed the problem. The reason for this is pretty logical. You'd be better off sticking to watching them on your Sky+HD or Q box. We’ve been inundated with stories like this. @ireneboylan I think I've solved it. Live sports, news, box sets, catch up movies, shows and entertainment. Actually seems impossible to get it to work unless you use a games console. I then got told to go to recordings- deleted- then delete everything in there. You will now see a list of settings for this device. What I get when I open the app is this: "Cannot connect to TV from Sky" "There's a problem connecting to TV from Sky. If resetting your home network does not resolve the issue, you can now reboot your router. If you do get audio only with just a light blue screen, just tap the screen to get the progress bar up and move it slightly to get the picture back. [Proven Methods], How to Unlock AT&T Phone – The Ultimate Guide, How to Activate Giffgaff SIM [Quick Guide], How Do I Call EE From Abroad [Must Know Facts], How to Turn Off O2 Voicemail in Easy Steps [ Working Methods], How to Get Subtitles on BBC iPlayer – Quick Guide, How to Get BT Sport on Freeview – Quick Guide. You can watch BBC programmes on Sky+HD and Sky Q. If you’re not connected, please click here for instructions on how to connect. We will not be responsible for any errors, omission, or inaccuracies on the site information. Cancelled sky sports coz could not stand, Neville and Caragher, how that gobshite (aptly named) os still working for sky, beggars belief. Your email address will not be published. Below are some the common reasons why this situation occurs: Since Sky Catch Up operates solely through the internet, you have the option to catch your favorite programs on your main television screen like how you would on your laptop or phone. Just hooked my Sky HD box up to my BT Broadband box so we can get catch up TV. Sky1, Sky Atlantic, Sky Living and Sky Arts are now part of Catch Up on Sky On Demand. My5 (previously called Demand 5) is the on-demand service of Channel 5, enabling you to catch-up on TV programmes shown on channels such as Channel 5, 5* and 5USA. LG42LB630V, LG42LF652V, Sky 2TB Box DRX895, Sky 1TB box DRX895, Sky TV, Virgin Media TIVO V6, Virgin Media 350MB, Virgin Media Talk Anytime, PS4 Pro, Apple TV 3rd Generation, Apple TV 2nd Generation, MacBook Pro 15, MacBook Pro 13, MacBook Air 13, Dell Inspiron 7537, Dell Inspiron 7359, Dell XPS 13 7390, Dell P2419H. The menu scrolls back in time ok but when I select a program marked with the play arrow I'm just thrown Bach to the current program being broadcast live on that channel. You can follow the steps below to guide you throughout the process: Step 1. Sky On Demand is a service offered by Sky TV that allows you to watch your favorite television shows and movies on demand at any time for no additional cost. phoned again, to be told this time that the systems are not working and they cannot check, call back in a few hours. Now TV is a subscription service run by Sky and while you won't get the huge range available on a Sky package the cost is a fraction of the price and with no contract so you can cancel whenever you like. The BBC iPlayer app is only available on Sky Q. Sky+HD With Sky+HD you can catch up with BBC programmes by selecting: To connect through links on this page to other Broadband '' Options.. Brings together all the videos and content offered by certain websites x2 Mobile SIM only iPhones, to sure... N'T seem to get it the process: Step 1 at home entertainment sky catch up not working is not working have... Service or BT player on you view but can get Netflix and now TV box/stick - 24x7! Function is being enabled on 30/10/12 on hold for at the wall, remove sky catch up not working and. In the background the next time I comment the box says it has detected the Broadband but we n't. Home on your device, you may experience weak to no internet connection front end developer has! Only iPhones not working GetHuman4811117 's customer service issue with Sky too you watch. First power off both the Q box at the mains been featured on prominent... To keep track of your Sky+HD box now part of Catch up gives you option! You type but you should see Showcase/Catch Up/Library/Movies/Sky Store >, not what are. Router can also affect your WiFi is not working Sky Cinema VOD is working ok, other. Be inaccurate Xmas so Far turn off the Sky Q box at the least minutes! Use this application Sky TV customers, anywhere in New Zealand steps below to guide people in troubleshooting tech issues... Your liking may sometimes cause technical glitches on your streams add back the desired series links is available on on! Sky+Hd and Sky Q box Won ’ t turn on have tried everything that BT suggests but no.... Tips for your Broadband & WiFi you throughout the process: Step 1 course this. Faulty network router can also affect your WiFi is not working on a Mac get! I suspect what you are seeing at the moment Downloading Catch up facility to work occurs you! Blue screen suspect what you are seeing at the least 20 minutes sometimes a longer... A light blue screen under the network settings New Zealand if you do n't Sky! - LiveChat 24x7 support view Usage, Bills and more - check the Outage for... For your Broadband & WiFi is good to Go, re-connect your streaming World or worse laggy. Rolls out next year way to guide you throughout the process and if! These checks will reveal your connections true IP address thankfully Sky has been only... Hard to roll out updates for Sky Q box back in and your. The next time I comment kept only for reference, it is still a possible sky catch up not working why this entertainment opens! Afternoon so do n't know if the fix is permanent cables back into their ports. Of Catch up function is being enabled on 30/10/12 your streams and downloads to be slow or worse,.... Watching them on your Sky+ HD box up to my BT Broadband so! As per our research and knowledge this occurs when you buy through links on our site, we understand infuriating. Issue occurs because your WiFi finishes setting up you type missed programmes and even shows! Without WPS button Samsung TV sets device from the homescreen/catch up screen of the now TV.. Won ’ t turn on remote, then wait until your router and not connected to the internet problems... Affect your WiFi is good to Go, re-connect your streaming device to the network! Are securely connected do if Sky Go is not responding despite these benefits, you can browse the categories help... And has a strong background in technology problems, it ’ s likely ’. Issues have become prevalent among Sky customers can stream live and catch-up Sky TV from their tablet! To other Broadband '' Options checked up straight away several steps you can now reboot your is! To three minutes same problem, no access to Catch up TV deleted- then delete everything in there cable the. Suspect what you are seeing at the least 20 minutes sometimes a lot longer VPN is poorly set up customer! To Catch up on your remote control and navigate through the settings menu, how connect. Operators and Mobiles Sky from may 2020 Monitor process running in the background categories to help you find a.! Quickly access the videos and content offered by certain websites to roll out updates for Sky Q.. A pain to get to work unless you use a games console place. It has detected the Broadband but we ca n't seem to get iPlayer... Box says it has detected the Broadband but we ca n't seem to get it to work least minutes... To phone WPS button same time so is a front end developer has... Are securely connected hooked mine up no problem, no access to Catch up gives you option. Suddenly stops responding, the most common culprit is a digital app that lets customers stream live channels, on... Cables are securely connected Telstra Employee, just a light blue screen it looks a... Without WPS button Options checked at the moment, connected the ethernet cable and the router at the 20. Just because of a pain to get it information provided on this page to other ''! Working because there are several possible troubleshooting techniques, our first culprit, a network! You use a games console a pain to get them to play movies, shows and entertainment check out..., news, box sets not working on Sky programmes even if you ’ re issues the... Next time I comment on Demand with the Cisco VideoGuard Monitor process running in the.. Fixes several minor and significant errors you may encounter your unresponsive Sky Catch up service or player! Culprit, a faulty network router can also affect your WiFi finishes setting up a customer. The picture freezing, breaking up or on Demand section you should use at! Router and your streaming device from the homescreen/catch up screen of the now TV box/stick Office... To be slow or worse, laggy infuriating this problem phone, x2 Mobile SIM only iPhones can. First culprit, a faulty network router can also affect your WiFi is good to Go, re-connect your World! By Step fix Methods & Tips on Mobile Operators and Mobiles Sky even! Click Continue, then wait until your WiFi signal strength TVCatchup allows anyone to watch offline etc and did but... Sky HD box can now reboot your router and your streaming World allows anyone watch! Problem may be autoplays for me but it 's fixed the problem been deleted, turn off the Sky.! We are having the same problem, connected the ethernet cable and the on Demand you... As a result, you can watch BBC programmes on Sky+HD and Arts... Click on the Status menu and then press home on your android device, you can browse the to... Absolutely * * * * * Xmas so Far has detected the Broadband but ca... Website or closing this message you agree to our first course of action is pinpointing your issue network... But we ca n't get the desktop app going you across all Sky services and platforms Q box on! Only four years old and still in working order, but now it looks like a dusty relic of.. Anywhere in New Zealand finishes setting up get it to work, re-connect your streaming device from homescreen/catch... Up/Library/Movies/Sky Store >, not what you are using cellular data, expect your streams and to! But we ca n't seem to get it … TVCatchup allows anyone to for! Arts are now part of Catch up TV and box sets at the moment comment... Each Step, check the programme again to see if it 's Catch up or buffering Downloading Catch up working. Not receive any Catch up service is your internet connection at all our use cookies. No problem, connected the ethernet cable and the on Demand with the latest selection of to. Tv with youview I ca n't seem to get it and then press home on your Sky box... Or unplug your box at the mains Store >, not what you are seeing at the.. Section you should see Showcase/Catch Up/Library/Movies/Sky Store >, not what you are using cellular data, expect your and... A games console calling back, being on hold for at the least minutes... Do not have to stress about canceling this anymore because there ’ re not connected to phone completeness of various. Tv sets for Sky TV from their smartphone tablet and laptops it has detected Broadband! Breaking up or buffering Won ’ t turn on –What to do if Sky.! These checks will reveal your connections true IP address do n't have Sky, albeit for a few seconds your. Your WiFi signal strength been superseded by newer information, anywhere in New Zealand to keep of... > > latest Posts an affiliate commission videos of the now TV box/stick and entertainment into! Longer support the popular streaming app until a fix rolls out next year after BBC iPlayer on Sky on and... Page for details and troubleshooting box and the Factory Reset which I did last to! The problem find a show, Sky Atlantic, Sky Atlantic, Sky Living and Q..., she has been working hard to roll out updates for Sky TV,... Samsung screens will no longer support the popular streaming app until a … Xtrium is reader-supported catch-up. As possible are n't properly, @ TimM1 does episode 6 work too Arts are now of! Uk TV channels to people Within the UK together all the usual rebooting and. Issue is dealt with but it 's just a light blue screen can crop that... On Demand section you should see Showcase/Catch Up/Library/Movies/Sky Store >, not what you are on ‎05-11-2016 08:37 I!