I wanted to get my money back since i spent 200+ € on something that is obviously not getting here. Thank you (and yes, I will be a return customer in before Christmas !) We have a large craft and… It’s easy. Will amend this review when i can’t get a response or when i receive the product either one. Menu & Reservations Make Reservations . © 2020 Trustpilot, Inc. All rights reserved. The company's principal address is 11712 Jefferson Str Ne, Blaine, MN 55434. The company's filing status is listed as Inactive and its File Number is 206157. To add further insult, despite being advertised as a UK based company, the signs were shipped in from China & I was hit with additional import fees… oh and I’m also bombarded with constant promotional texts offering me discounts on future orders. Awful service- like many others, ordered in September. The sign also looks great so I can definitely say that I would gladly order from neonbeach again! They said my order had already gone into production - YET they NEVER contacted me to give advice prior to production as I had requested in my order. I am taking this matter further (legal route) and I suggest that if you are in the same boat as me that you do the same ASAP. Words cannot describe how much I regret giving this terrible company my money.Having waited 6 weeks (I was told it would take 10 days upon purchase) the company finally told me that my sign was due to arrive that day. They seem like a legitimate company, good website etc. The question is, which one do I get next? Search for other Tanning Salons in Rocky River on The Real Yellow Pages®. We were told this would take up to 6 weeks, when this time passed we emailed them to get an ETA on our order, we just got a standard template response blaming the pandemic for delays (however, when we placed the order the pandemic was still a factor so I dont see how this could have changed! They don’t expect you to start a dispute with you bank but that’s the first thing I did after reading these reviews. The Low-Down: Micro Fiber 250 gms. The Registered Agent on file for this company is Mickale Hatch and is located … Neon Beach SCAM COMPANY - The LED Sign Scam Company! Classic beach towel featuring our neon logo design for Summer 2020. THE OWNER, MATHEW KELLY IS AN ABSOLUTE SCUMBAG. We asked if they can guarantee delivery before our wedding date and if not then issue us with a refund and we've had no response back after mutiple emails chasing. Ok, so after months of trying to contact neon beach to get any kind of update I’m issuing them with a court summons. I placed my order in September with delivery set for 2-3 weeks which they then changed to 5-6 weeks ! I then got an automated message saying that the lead time was 5-6 weeks. Read honest and unbiased product reviews from our users. My bed is always available and ready when I go tanning and the staff is very friendly most of the time. Claim to have a “legal team” yet no one replies back to emails from said teams apparent email address. Browse 27.55"x59" Tall Obviously we can all figure this out - but the little things do make a difference. Professional scammers. So I messaged them and asked and they said 5-6 weeks to make and 5 days after to deliver. Not only will I be seeking legal advice but I will also be making sure that other people know about this. I have asked for a refund and it looks from other reviews that ive received that standard generic reply ! I have made two attempts to contact Neon Beach, the first for an ETA on my sign, the second requesting a refund but I never received any useful information. I have emailed serval times about my orders and now i am being ignored please can you respond to my communications please. I‘all report back if I ever receive the signs. See business transparency Write a review Write a review Reviews 1,870 Write a review. The only solution here...GIVE ME BACK MY MONEY. It is our #1 priority to ensure that we have professionally trained staff that will educate clients on products, UV light and the tanning process. Create Your Own. Tales from The Neon Beach and Touchstone Pictures presents Ed Wood, My Journey into science-fiction Part 19. The lead time advertised was 2-3 weeks, and I paid more to receive my order a week faster (extra for faster production + extra for faster delivery). However, it was worth the wait! FedEx has received nothing so far. Read honest and unbiased product reviews from our users. ANYONE READING THIS PLEASE AVOID THIS ABSOLUTE SCAM OF A COMPANY, YOU WILL NOT RECEIVE THE GOODS YOU HAVE PAYED FOR. This is a horribly ran dropshipping company with what I suspect a 3rd party overseas customer relations manager.I've compiled a little list of lines from Neon Beach's standard copy/pasted responses in a very futile attempt to get them to write a genuine response to this review. I ordered a neon sign in September and was told it would be with me within 5-6 weeks, they also stated that if it was going to be longer they would contact me. Best of Brake Check Gone Wrong (Insurance Scam) & Instant Karma 2019 |Road Rage, Crashes Compilation - Duration: 15:20. The gorgeous warm yellow light turned our living room into a glowing Miami sunset. Wish I had checked out trust pilot before placing order ...going to call my card company and try and get my money back from the con artists ! It makes me and hundreds of other customers on here EXTREMELY SAD that you have taken our money and not delivered our products. Filter by: Filter by: Freya hird 1 review. Super light to mount on the wall with some double-sided velcro and excellent build quality. They replied to the first one blaming the pandemic but with no real response as to when I'll receive my sign.The rest of the emails have been ignored, I'm now pretty sure I won't ever see my purchase. I am so excited to share with you guys my new wall decor I've recently been purchasing!!! we placed a big order 4 weeks ago and even on neon beach site wrote:were creating and shipping orders as usual with no delays! My 2nd review. I was a little sceptical of NEONBEACH at first, especially after reading about the problems other customers had with this company. I love the sign and it fits nicely in my man cave. I then wrote a reply asking them where my sign was (probably somewhere in China) and asked to be refunded the £45 I paid for shipping due to the lengthy delay, of which they ignored.When my order did finally arrive it was broken and did not function the way it was advertised. Community. I emailed them photos & was advised I would be sent a replacement - it’s now been 11 weeks, no replacement has arrived & they are blanking my follow up emails. I’ve heard they steal designs, they aren’t actual neon signs they’re just LED in a plastic tube instead of glass and neon and don’t answer when people want refunds For not getting what they tell people they’ll get.also apparently they gave a import charge even after the delivery charge! I have called many times but no one ever answers the phone. Take your money elsewhere. I ordered the exact same neon sign from another supplier, paid on 28th Nov, and it arrived today (8th Dec) - also from China! Sign arrived broken and ignored by their 'customer service' team! Pink Bikini. DO NOT BUY FROM THIS COMPANY!!! Great feed backHowever rating should be asked after delivery of goods. And in response to this ludicrous comment they left on my last review: 'It makes us sad though to see such strong accusation.' THEIR RESPONSES ARE GENERIC REPLIES. what a disgrace I have further contacted about a refund and again no reply.. Neon Beach's 'Tres bien' sign went beyond my expectations. It’s been over a month and nothing has been sorted so the sign can no longer be used. The product has arrived really damaged and the backing plastic is very marked and lots of glue showing I have contacted neon beach so I will update post once I have received a replyI have now had a reply and because the lights works they will not replace item !!!! DISGUSTING, APPALLING CON ARTISTS. 278 were here. They take artists work and steal their designs without giving them any compensation. hello here a event compagnie from holland!! And now a day later they have deleted my comment. Ordered and received my sign after a few months it stopped working. I still haven’t had any information on my order shipping. Appalling service. The company has 1 principal on record. I can only assume this is a scam. 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